Recertification


Reno A&E (RAE) signal monitor recertification program helps ensure safe operation and provides a new 2-year warranty. Increase safety and reduce your liability risk and maintenance.


RAE is pleased to provide a new service, Signal Monitor Recertification. The Signal Monitor Recertification program provides a new 2-Year Warranty, Hardware Updates, Firmware Updates, Repairs, Test Report, New Warranty Label, and a Certificate of Recertification for any RAE signal monitor less than 12 years old.


For Signal Monitors:


0-12 years old from date of manufacture

  • New 2-year factory warranty
  • Recertification Certificate

12-18 years old from date of manufacture

  • 90-day warranty
  • Printed test report

PLEASE NOTE: Signal monitors are mission critical electronic safety devices. For signal monitors older than 18 years from date of manufacture RAE considers them obsolete and will not attempt repairs or testing.


Traffic signal cabinets have to continuously operate in harsh environments that subject electronics to a constant onslaught of heat, cold moisture, insects, power surges, and other unforgiving conditions. The Signal Monitors manufactured by RAE are designed to withstand the operational environment within intersections. To make certain the proper operation of these passive devices when conditions demand it, they should be thoroughly tested periodically to ensure the safety of the motoring public. This recertification program helps establish effective and proactive maintenance strategies in today’s litigious world. The program has been developed to help agencies quickly, easily, and cost effectively, perform this necessary testing and certification task.


All signal monitors returned for recertification will be subjected to rigorous testing in accordance with our Total Quality Assurance (TQA) and ISO 9001:2008 programs on a quick turnaround basis in order to get units back in service quickly.


The Signal Monitor Recertification Program consists of:

1. Installation of applicable software and/or hardware updates,

2. Complete technical bench test,

3. Repairing any hidden issues or components that might have been damaged in the field,

4. Final test with an industry-standard, automatic monitor tester that includes a printed report,

5. Resetting the monitor to factory default settings and clearing internal memory logs,

6. Return shipping,

7. New 2-year warranty from the date of recertification.


Contact your local RAE Distributor for more information on shipping, pricing and returns or you can call RAE at +1.775.826.2020 for a distributor referral.


Sales and Marketing Information

Sales@RenoAE.com

Telephone: +1.775.826.2020

Fax: +1.775.826.9191

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